If you need technical support for a security issue—for example, to reset your Apple ID password or to review a recent iTunes charge—view the Get help with security issues support article or contact Apple Support.
If you have questions or concerns about Apple’s Privacy Policy or data processing, you can ask us about privacy.
How to report a security or privacy vulnerability
If you believe you have discovered a security or privacy vulnerability that affects Apple devices, software, services, or web servers, please report it to us. We welcome reports from everyone, including security researchers, developers, and customers.
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To report a security or privacy vulnerability, please send an email to product-security@apple.com that includes:
As a result, cyber security is more important than ever, and good antivirus is the best place to start if you want to stay safe. UK Mac users can buy Trend Micro antivirus for Mac for £29.97.
- The specific product and software version(s) which you believe are affected
- A description of the behavior you observed as well as the behavior that you expected
- A numbered list of steps required to reproduce the issue and a video demonstration, if the steps may be hard to follow
Please use Apple's Product Security PGP key to encrypt sensitive information that you send by email. You can also use Mail Drop to send large files.
You'll receive an automatic reply from Apple to acknowledge that we received your report, and we’ll contact you if we need more information.
How Apple handles these reports
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For the protection of our customers, Apple doesn't disclose, discuss, or confirm security issues until our investigation is complete and any necessary updates are generally available.
Apple uses security advisories and our security-announce mailing list to publish information about security fixes in our products and to publicly credit people or organizations that have reported security issues to us. We also credit researchers who have reported security issues with our web servers on the Apple Web Server Notifications page.
In certain cases, Apple pays rewards for sharing critical security issues. Learn more about the Apple Security Bounty.
We design Mac hardware and software with advanced technologies that work together to run apps more securely, protect your data, and help keep you safe on the web. And with macOS Catalina available as a free upgrade, it’s easy to get the most secure version of macOS for your Mac.*
Apple T2 chip.
The next generation of security.
The Apple T2 Security Chip — included with many newer Mac models — keeps your Mac safer than ever. The Secure Enclave coprocessor in the Apple T2 chip provides the foundation for Touch ID, secure boot, and encrypted storage capabilities. Touch ID gives you a seamless way to use your fingerprint to unlock your Mac, fill passwords in Safari, and make purchases with Apple Pay. Secure boot helps ensure that you are running trusted operating system software from Apple, while the Apple T2 chip automatically encrypts the data on your Mac. So you can be confident knowing that security has been designed right into the architecture of your Mac, from the ground up.
Apple helps you keep your Mac secure with software updates.
The best way to keep your Mac secure is to run the latest software. When new updates are available, macOS sends you a notification — or you can opt in to have updates installed automatically when your Mac is not in use. macOS checks for new updates every day, so it’s easy to always have the latest and safest version.
Protection starts at the core.
The technically sophisticated runtime protections in macOS work at the very core of your Mac to keep your system safe from malware. This starts with state-of-the-art antivirus software built in to block and remove malware. Technologies like XD (execute disable), ASLR (address space layout randomization), and SIP (system integrity protection) make it difficult for malware to do harm, and they ensure that processes with root permission cannot change critical system files.
Download apps safely from the Mac App Store. And the internet.
Now apps from both the App Store and the internet can be installed worry-free. App Review makes sure each app in the App Store is reviewed before it’s accepted. Gatekeeper on your Mac ensures that all apps from the internet have already been checked by Apple for known malicious code — before you run them the first time. If there’s ever a problem with an app, Apple can quickly stop new installations and even block the app from launching again.
Stay in control of what data apps can access.
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Apps need your permission to access files in your Documents, Downloads, and Desktop folders as well as in iCloud Drive and external volumes. And you’ll be prompted before any app can access the camera or mic, capture keyboard activity, or take a photo or video of your screen.
FileVault 2 encrypts your data.
With FileVault 2, your data is safe and secure — even if your Mac falls into the wrong hands. FileVault 2 encrypts the entire drive on your Mac, protecting your data with XTS-AES 128 encryption. And on Mac systems with an Apple T2 Security Chip, FileVault 2 keys are created and protected by the Secure Enclave for even more security.
Designed to protect your privacy.
The most secure browser for your Mac is the one that comes with your Mac. Built-in privacy features in Safari, like Intelligent Tracking Prevention, help keep your browsing your business. Automatic strong passwords make it easy to create and use unique passwords for all the sites you visit. And iCloud Keychain syncs those passwords securely across all your devices, so you don’t have to remember them. You can also easily find and upgrade any weak passwords you’ve previously used (and reused and reused and reused).
Automatic protections from harmful sites.
Safari also helps safeguard you against fraudulent websites and those that harbor malware — before you visit them. If a website seems suspicious, Safari prevents it from loading and notifies you. And when connecting to unencrypted sites, Safari will warn you. So everything you need to browse without worry is right at your fingertips.
Find your missing Mac with Find My.
The Find My app combines Find My iPhone and Find My Friends into a single, easy-to-use app on Mac, iPad, and iPhone. Find My can help you locate a missing Mac — even if it’s offline or sleeping — by sending out Bluetooth signals that can be detected by nearby Apple devices. These devices then relay the detected location of your Mac to iCloud so you can locate it in the Find My app. It’s all anonymous and encrypted end-to-end so no one — including Apple — knows the identity of any reporting device or the location of your Mac. And it all happens silently using tiny bits of data that piggyback on existing network traffic. So there’s no need to worry about your battery life, your data usage, or your privacy being compromised.
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Keep your Mac safe.
Even if it’s in the wrong hands.
All Mac models with the Apple T2 Security Chip support Activation Lock — just like your iPhone or iPad. So if your Mac is ever misplaced or lost, the only person who can erase and reactivate it is you.